All of you parents hopefully can forgive me after this...
So, I am sitting at the information desk on the first floor, when I hear a lady cry out by the self check machines for her child. Apparently he ran away while she was checking out DVD's. It does not take long at all to check items out mind you. He wasn't just a few feet away, but halfway out in the parking lot!!!!!! So the mom runs toward the door, bangs on it because it wont automatically open quick enough and then starts yelling for her kid to "come here." I was shocked. One would think that she would at least go out and get him, but nope, she made him CROSS TRAFFIC, to come back to her, so she could finish checking items out.
So now she gets back to checking out, and decides to go to the customer service desk to have someone help her. You would think then that she could keep tabs on him after what had just transpired, but nope, she was looking all over for him again. Finally she "asks" (rather than just taking) him to hold her hand, which is what should have happened all along.